When the flowers arrived, we realized it was definitely not wrapped in the veil. So for about $80 delivered I got this bouquet and expected next day Saturday delivery. I waited 2 days before writing this review because my in-laws still HAVE NOT received their explanation and new flowers. Monday rolls around and I hadn't heard anything from him so I called around 2 knowing they would need my CC info. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. Be the first to review! The ball was dropped sooo many times on this. My stepdaughter was a new mom in VCU hospital, I made the mistake of choosing Christophers Flowers to send an arrangement. 2/4 and would be available for delivery before noon (which was fine since Tues was the actual New Years Day). Some mixed reviews like always here but you learn to 'read' reviews after awhile and I felt like this shop was a good bet. I can give you a 100.00 credit if it would help remedy the problem. But the execution and day of issues leave me a little disappointed. For one, the flowers were extremely late. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The container was not what it was pictured online it was supposed to be a white picture filled with sunflowers however it arrived as a vase. Some of the sources of information BBB relies on are temporarily unavailable. Unlike many flower shops Christopher flowers works with each customer personally even if its just picking the perfect flower for a first date or selecting the right floral color scheme for a fifty year anniversary. I upgraded your order as we discussed. Wow! Our vendors are navigating the evolving environment and typical response times may be impacted. Talk to vendors about contingency plans should you need to make adjustments in the future. Hello Ms. Lisa I am sorry you were not happy with the order. He was very flexible, is open to nontraditional, and even made me a demo bouquet to make sure it was what I wanted. It was supposed to be delivered on a Sunday, It wasn't. From pre-lit to oversized, there there’s all sorts of cheer here, The Shed is on a mission to reinvent the product rental experience as the first online rental marketplace stocked with brand name products in categories ranging from tools and lawn equipment to party and event supplies to recreation…. I needed a same day delivery and although already so late in the evening he went above and beyond to make it happen for me all while staying within my budget. When you called and informed us that you had given the wrong address we redelivered the flowers. I am very upset as to why this had happened to me. I did upgrade your order beyond the price which was paid. I used Christopher Flowers for my wedding last fall. I think they're beautiful and a good value, they were thrilled, and it's a very happy ending.Highly recommend. Most of the time when you leave a card note your delivery is sent with a typed out card but she absolutely loved that my words were hand written it added such a personal touch which really stood out for her. Consider a Sunday or weekday wedding! My flowers smell so fresh and are so bright. I had to hire extra help for the holiday and the young lady who was wandering the phone has been fired. Why offer it then. Read more. On a Sunday morning I called all the way from Hawaii desperate to get flowers to the hospital. Christopher helped me and had beautiful flowers delivered within 2 hours. 2 florists before him took my money and didn't deliver the Mother's Day flowers I ordered to be delivered. I initially reached out to Christopher on Sat. I asked again when they would be delivering the flowers and Christopher now saying around 4 (not the time I was hoping since we had agreed earlier it would be before noon. On a Sunday? I can not thank him enough!! Ordered sunflowers same-day from here. I told him PayPal the money and I started sending reminders texts almost each day. Resides in Kilmichael, MS. Be the first couple to share your thoughts! It was neither what was ordered, nor was it appropriate for the occasion. I emailed him Saturday afternoon with all my information (address to be delivered, COLOR I needed, and my contact info). From wearables to wedding installations that are ideal for ceremonies and receptions, this professional is on hand to create beautiful blooms. My husband and I tried to order flowers as we wanted to support a small business during COVID-19. I used Christopher Flowers for my wedding last fall. I called Christopher and told him what I wanted. Includes Address (3) Phone (1) See Results. As a matter of policy, BBB does not endorse any product, service or business. Accreditation. He agreed but then all the sketchy excuses started happening and those then turned into lies.First , I'm waiting for days for a confirmation email HE said he'd send about the refund. The versatile designers cover a range of events and occasions and offer a weekly floral subscription service to loyal clients. We also specialize in business to business sales. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. I said at this point I just wanted the flowers delivered to my in-laws please. I am writing this review for soo many reasons. He then said he will make things right and resend new flowers the next day to my in-laws with an explanation as to what happened.Today is Thursday 2/7. Owner Christopher Hawkins collaborates with couples to realize their wedding vision. I specifically asked for RED flowers and Christopher said he had them. But I could see how some brides would be extremely upset about the issue. The innovative team stays atop of modern trends and floral styles to ensure a contemporary yet timeless look. On the next day a promise was made to refund for the purchase, and 10 days later, that is as lacking as any other aspect of the service. PLEASE PROVED THE PICTURE. In all fairness I guess he really didn't know and I get that but he should have called me when he didn't have the colors I wanted. We had to go to the supervisor which did nothing. I was extremely satisfied with my experience and will definitely give Chris a call the next time I need a floral arrangement. Your flowers were delivered twice to the hospital, and I still gave you a refund. I called to place an order around 6:30pm and Christopher was beyond professional, helpful, and super friendly. Since the wedding, I have used him for a friend's birthday party also, and will use him again in the future for sure. Based out of Richmond, VA, Christopher Flowers is a full-service florist that caters to wedding occasions. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. I called around 11 asking why and was told, "the driver couldn't deliver it" Honestly, I was really upset and he asked if there was anything he could do, ie credit me back for rearrange them. If you could please provide the picture of the flowers that were delivered to help other consumers. What do you think? 100% Satisfaction Guaranteed Christopher Flowers 3120 W. Cary St Richmond, VA 1 (804) 292-1612 An ever evolving florist dedicated to customer satisfaction. Luckily, this wasn't hugely sentimental to my mother or me (just a sweet gesture) so neither of us were in tears over this. We didn't want a ton of flowers and he was by far the cheapest option and the easiest to work with. 2/2 to inquire about a flower called Gladiolus for my in-laws for Chinese New Year. When I clearly stated in my email to call me for CC info bc who would send those over email?Tuesday rolls around and nothing was delivered to my in-laws. Providing floral designs that bring love, joy and beauty to every occasion. From wearables to wedding installations that are ideal for ceremonies and receptions, this professional is on hand to create beautiful blooms. After days of going back and forth and him telling us his driver couldn't find the address because my husband mistakenly typed "CA" and not "VA" as the state but the zip code and everything else was correct. I will recommend this place to anyone! Chris, are you reading this? They also included a hand written note (not the ugly printed notes you usually see attached to arrangements) which was the icing on the cake! The container was not what it was pictured online it was supposed to be a white picture filled with sunflowers however it arrived as a vase I upgraded to a larger size and then I was informed they didn't have a pitcher  that was large enough to hold the arrangement. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Instead he charged us for the flowers 2 days later, and they were still not delivered. (804) 292-1612. Thank you! BBB remains operational and focused on serving our business community. I can't thank them enough, it's so refreshing to be able to put your trust in a business that you've never been to, with people you've never met, and send an item you've never seen and they completely knock it out of the park!!!!! When I tried to call back the phone kept going to voicemail. Why didn't he call to report the concern? I won't hold my breath. The security gaurd would not let the driver leave the flowers and she waited for 25 minutes and no came to get them so she had to leave. I can give you a 100.00 credit if it would help remedy the problem. Unlike many flower shops Christopher flowers works with each customer personally even if its just picking the perfect flower for a first date or selecting the right floral color scheme for a fifty year anniversary. Also, before the flowers arrived you were informed that they were arriving in a clear vase and you said it was fine. BBB reports on known marketplace practices. Christopher Flowers is amazing!!! I had to hire extra help for the holiday and the young lady who was wandering the phone has been fired. He works hard to make you happy. PLEASE PROVED THE PICTURE. filler flowers that were perfect for my request / needs. But again, it was fine). 2/2 to inquire about a flower called Gladiolus for my in-laws for Chinese New Year. This place is top notch quality. Accredited Since: 7/1/2020. We wanted pictures taken before the ceremony, and because she was so late, we had to take most of the pictures without flowers which was hugely disappointing.Additionally, I had asked to have my bouquet wrapped in my mother's wedding veil. BBB information and Business Profiles reflect the most current information available to us. Christopher himself was amazingly nice and made me feel reassured the arrangement would be done beautifully.. My table is going to look amazing with this bouquet. 3120 W Cary St, Richmond, VA 23221-3504. https://christopherflowersrva.com/. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I 1000% recommend using this florist for the Richmond area and will be a return customer for life. Did he get think we were expecting him to drive flowers to California? He's got more excuses than Trump. Lived In Richmond VA, Winona MS. Related To Kimberly Flowers, Barbara Flowers, Britney Flowers, Michael Flowers. I found him through YELP and was so thankful! Owner Christopher Hawkins collaborates with couples to realize their wedding vision. Christopher Flowers - 40 Photos & 22 Reviews - Florists - 3120 W Cary St, Carytown, Richmond, VA - Phone Number - Yelp.

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