The problem is in the material not picked up from other fabrics. ProductReview.com.au has affiliate partnerships. I asked if they could replace the product and they refused, and told me I'd just have to wait until it turned up or someone got back to them. For our own good. Homely comfort is calling with the Bronson 6-Seater Modular Lounge Suite with Sofa Bed. I went to the store 21/09/20 around 11.15 am. Very comfortable. No worries. Purchased a kitchenaid attachment, and the product is great. It was a flat back. Also, a chaise lounge is a timeless and stylish addition to any space. A sturdy pine frame and legs provides a strong foundation, while polyester fibre keeps the back cushions resilient and firm. Track arms and radiata pine feet contemporise the piece with sleek, linear elegance. Its been a month and they have not even called our mobile. We complain to the store and they told us someone from the manufacturing will come and check within ten days, but no one came then we complained again. Just told me that they had to contact the supplier. As a loyal long time customer of HN I feel very ripped off.Gerry Harvey maybe you should be more diligent with the quality of goods you choose from your suppliers. I know I can go to the internet but I was astounded at the lack of ownership and that it was my problem. Just a bot who tried to direct me and hung up after 30 minutes wait. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I pointed it out with an email and on their chat. See individual product pages for details. A generously sized modular design lets you stretch out solo, enjoy movie nights with family or gather with friends over conversation and coffee. When we contacted (in person) them they simply ignored our request.they said they will send someone to our home in 2 weeks time. A versatile design grants the freedom to arrange this modular into a configuration that best fits your space. And if by any chance, you visit Moore Park, beware of this Matt guy. Rude staff. I’ve been going back and forward with emails since June only to be told today (after chasing it up yet again) that the supplier said it was not a manufacturing issue and to regularly vacuum my lounge suite as it’s possibly coming from the... carpet or other fabrics. Spoken about only. If you want to create the ideal atmosphere for hanging out, take a look at the great selection of laid back lounge suites and other furniture. Both me and my husband got back pains after sitting on it for few minutes. We complaint to Harvey Norman but they said it is a minor problem and will give us a repair only but nothing else. Very disappointed and still no idea when our lounge is coming, we sold our old lounge so have been sitting on the floor for 3 weeks, we were told when we ordered 8-10 weeks. All rights reserved. Caution: Flat pack furniture must be assembled by customer. This is understandable and fair and one would think as they stated this that delays due to covid would have been factored into the 16 week delivery time. Great for entertaining guests, the modular design creates the perfect chat setting. Told me it would be 4 weeks to get the new lounge and its been nearly 3 months and they keep changing the ETA. I've been a Harvey Norman fan for probably 20 plus years. Next stage connect bed head to bed!!! The recliner mechanism's wire is broken in one of the chairs. with selected Apple MacBooks, via redemption. Destined to cater to your layout, the Kelly 4-Seater Fabric Modular Sofa with Ottoman is as versatile as it is stylish. Long story I brought a couch and wrote a review on the Harvey Norman site on the Manhattan mod couch lol Harvey Norman just delete the review if they don’t like like it! I did not have to assemble it. Distinctive piping trim detailing adds a final touch of class. 22 hours agoWe visited tonight with the intention of ordering a lounge, and making final decisions on carpets, floorboards and some other smaller items. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Either complete the details below or chat to a staff member online. I would highly recommend him to anyone for all their bathroom needs. I did not have to assemble it. We were told now on the 11th week each department has its own rules so we had to talk to the head of each department one for furniture one for a dryer. I went to Malaga to buy a 75" TV and encountered probably the RUDEST assistant I have ever come across. If you are looking for an entertainment unit where you can store your television and gaming consoles, we have a great selection online. We FINALLY got the dryer. All you need to know when purchasing a new Soundbar. De-clutter and do more with wireless Modern Printers. Avoid Harvey Norman furnitures store. The Corro Collection boasts great versatility thanks to the separate parts of the Corro 5-Piece Fabric Modular Lounge Suite which can be arranged to create multiple configurations that will cater to the needs of different living spaces. Add a beautiful, colourful look to your gaming setup and stay in control while you play, thanks to the Precision 4-in-1 RGB Gaming... Add a beautiful, colourful look to your gaming setup and stay in control while you play, thanks to the Precision 4-in-1 RGB Gaming Bundle. We ordered a lounge 14 weeks ago. A strong plywood frame provides stability, while resilient ‘no sag’ zig zag seat springs and Dacron polyester-batted back cushions ensure optimum levels of plush lounging over time. I had to follow up to get any info. Bought a HP Envy Laptop 14 months ago with Product Care. I had to again call, attach proofs and follow up for a replacement. Was given the wrong information when ordering bar stools, was originally told 2 weeks, 2 1/2 weeks ago. The chat team says they do not know the prices either but someone will çall to answer my inquiry.The emails I got after one of the inquiry did not provide me the priceDo they provide different prices to different people? We’ve owned leather lounges from Fantastic & Nick Scali and never had this issue! AU. Games night starts with these winning deals! The Capri Modular Lounge Suite with Right Hand Facing Chaise is the solution to space troubles. Hi, A handy must-have for the modern home, the Lenovo Smart Clock Essential enables easy time checking, leisure listening, and smart home devices... A handy must-have for the modern home, the Lenovo Smart Clock Essential enables easy time checking, leisure listening, and smart home devices management. I bought a board game on their online store trying to give support on Australian local store due the COVID-19 situation instead to buy from Amazon US which btw was $18 cheaper. The Grace 5-Seater Recliner Modular Sofa combines traditional comfort with modern luxuries. Thanks. With its plush, boxy form, the Munroe is a match... Come home to creature comfort with the Munroe 5-Seater Fabric Modular Sofa with Chaise. So it makes us to believe that they are in the same team covering each other. I closed the box and call the store and asked for refund.They asked me to email pictures of the damages, and after a couple of days they called me and asked ...Read more, What does 'çontact us for price' help to accomplish? ProductReview.com.au has affiliate partnerships. It is evident that Harvey Norman do not manufacture their equipment but subcontractors do or even they may be manufactured overseas. They said it was our fault and closed the case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aid a manager would contact us th... ey never did. The corner design and large ottoman offers plenty of room to stretch out and relax, while Dacron and foam cushioning offers luxurious comfort. They agreed to replace the lounge but wouldn't leave the damaged lounge with me until the new one cam. With its plush, boxy form, the Munroe is a match made in heaven with lazy lounging days. Entertain friends and family or simply enjoy the stylish comfort of this Manhatten Fabric Modular Lounge Suite. and that they would not repair or replace. My conversation went around in circles in frustration that you only need to advise once it was not provided and how do I get a replacement copy. Definitely made things easier. Was also mentioned I could take it to a local upholster.. so is that at my expense? I could have purchased one from another retailer without the HN price tag that would have lasted longer than 16 months. so you buy a fridge it gets delivered with no manual and there i...Read more. This stunning, bone coloured sofa comes with 8 matching scatter cushions and an ottoman, providing you with premium comfort while adding a touch of style to your home. Tapered pine legs and a contemporary arm style add to the lounge suite’s modern aesthetic. You are charged for service if you ask for help to assemble it.Shocking that customers who are not aware find themselves in this problematic situation. A friend of mine bought a bed. Features 9L capacity, timer, removable crumb tray and cool touch carry handles. They would not take responsibility for it and charged me $700 to deliver the correct one and pick up the wrong one . why would anyone not advertise prices online. The stylish Sunbeam Mini Bake & Grill provides all the functions you need for great meals in one convenient benchtop appliance. Listing monitored by Harvey Norman representatives. We bought a mattress 6 years ago which was much cheaper than the one we bought from Harvey Norman and it is still the original shape. Forums. I sent an email and someone called me back a week ago to say they would get the parcel from the courier and send it...Read more, this laptop is look nice and the keyboard light is good, the computer is fast that i can play my games is so good and awesome that i can play game with my friends. I bought a lounge suite over 40 years ago, the quality was excellent. A coordinating ottoman provides a soft place to put your feet up after a long day, while stylish scatter cushions provide extra comfort. Staff is pushing towards a sale. Products (was expecting Australia made but not). ered and were so anxiously looking forward to enjoying it. And the exchanged ones are damaged. If you want a good sales person who knows her items then ask for Debbie at the Darwin Store. I purchased an item online over a week ago. My request is The cost, of the unit incl delivery to Edgecliff NSW. Manager is even disgusting. I recently bought a pair of Liebherr frigs’ from Harvey Norman Castle Hill. It’s unacceptable for us to call and call with no answer and the answer that was given to us yesterday was “we are not sure where your order is”.

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