More often than not, the problem here is going to be the proximity sensor. Hi Patrick. How do I turn off the HD call feature on a Galaxy J3 Luna Pro? In this case, it’s physical damage and there isn’t much you can do about. On the next screen, select Delete All and wait for the process to complete and the phone to reboot. I have the latest version of the J3 same issue as mary b. Hopefully your Galaxy J3 will start taking calls normally before you even get to the end. ‎03-13-2020 - last edited on As soon as I left that page and went back the circle was blank (unselected) again. Click here to find out more about soft reset operation. From the Settings page, select on Backup And Reset listed under User And Backup. Since the J3 has a removable battery, you could try pulling out the cover of your smartphone carefully to remove the battery. My older Galaxy S4 mini gets full signal of 4GLTE data when hers can't even load a webpage. I think I have fixed the problem with the call drop at connection problem. Voices sound tinny, My phone put ICE emergency in my contacts that cant bevremoved or deleted so every time I call one of my contacts it calls 911,I have a galaxy j3 emerge.thanks, Anybody find a solution that actually works. Some of the problems noticed on the Galaxy J3 include part of the touch screen not working properly, as it has been rendered unresponsive. Clearing your cache is a part of the basic troubleshooting that I mentioned earlier, but can’t hurt to clear it again. Your Galaxy J3 will reboot with a cleared system cache. SamsungJace, ‎09-22-2019 My wife's Galaxy J3 Orbit (purchased from Page Plus, which is owned by Tracfone) is behaving the exact same way, even down to the details about the APN not staying selected. The screen size is 5 inches and is lightweight. At first neither phone had this problem, but after a while I started to get calls and as soon as I answered there would be nobody there, I could not hear them and they could not hear me. Over 2 hours he attempted various tests but still the same. - last edited on When you’re talking on your Galaxy J3, how do you hold your phone? Reasons for Galaxy J3 touch screen not working: Ways to fix the Galaxy J3 touch screen not workingComplete factory reset. I am very confused as to why this is happening…. You can also read this more detailed guide on how to hard reset a Samsung Galaxy J3. - last edited on Before you start this troubleshooting … The battery life offers 26 hours of talk time. Read more February 9, 2019. What version of Android are you running? SamsungJace. by 05:58 PM Samsung Galaxy J3 Troubleshooting . The problem does have a fix, it just takes time for troubleshooting to do its job. Contacts issues, Unable to answer phone calls, etc. I am a true junkie for everything tech. Bingo, I discontinued using the lock feature and now I can receive calls. ‎03-13-2020 My wife's Galaxy J3 Orbit (purchased from Page Plus, which is owned by Tracfone) is behaving the exact same way, even down to the details about the APN not staying selected. ‎02-20-2020 I’m on latest version j3 luna pro. What happens is that people call me that are on my contact list, but the call is listed as “private caller” and I can not answer it!! Sounds like that’s the case here. Powered it up and called Tracfone to transfer number to new phone. I purchased 2 Tracfone J3 Orbits this year. If you haven’t been able to fix the problem on your own or if you the problem is because of physical damage, then your best course of action would be to bring your Galaxy J3 to a professional to either be repaired or replaced. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. This is one of the last possible options you have, but it’s the easiest way to tell the difference between a software and a hardware problem. 05:57 PM Some of the problems noticed on the Galaxy J3 include part of the touch screen not working properly, as it has been rendered unresponsive. Samsung J3 Orbit Connectivity Problems JUMP TO SOLUTION ‎09-22-2019 02:15 PM - last edited on ‎02-20-2020 07:30 AM by SamsungJace. When turned on took 2-3 minutes to find connection and mobile data was 3G. Try taking a call again with your case off and see if it stops your Galaxy J3 from forcing you to stay silent. Trademark, logo, and registration are owned by respective companies. Phone/Text work but mobile data so slow that takes 3-5 minutes to send pic. The other phone which works fine pulls signal within 5 seconds and shows LTE for data. I have not seen my problem listed here. My phone is Samsung J3 March 2017. Also for: Galaxy j7 crown. When I fired it up it exhibited the same symptoms as the new J3. It just started this late last night people can’t hear me. When im taking on phone it keeps going on to hold some times I can get it to go back by If this makes any sense: the incoming mic is working fine but the outgoing mic is not working. I have this problem , when ever someone calls me , i can hear the person clearly but the person cant hear a single thing im saying, I have the same problem does anyone know what to do. Press and hold the Volume Up, Power, and Home buttons at the same time until the logo shows up and the phone vibrates. I too do not have the “turn off screen during calls” option. 06:13 PM You should back up your Galaxy J3 to prevent anything important from being lost. please help me in your highness. That is a strange problem. Some common problems with this device model would be … Greetings. Press and hold the Volume Up button, Home button, and Power button at the same time, until you see Samsung logo. Can someone please help me resolve this problem. Check out how to force restart Android 8.0 Oreo. Are you using the default caller or a third party app? 05:55 PM My J3 320 drops calls after 30 seconds or so. Verizon has never been that strict about locking their phones. If you’ve already gone through most of the basic troubleshooting steps, then it’s time to look at a few things about your phone that might be the problem. Join over 260,000 subscribers! Please sign in again to continue. Hi Rose. Things you need to do if your Samsung Galaxy J3 fell in water and won’t turn on after that [Troubleshooting Guide], How to fix a wet (water damaged) Galaxy J3 with flickering screen issue, How To Fix Samsung Galaxy J3 Not Turning On, Not Charging, Solved Samsung Galaxy J3 Will Only Turn On When Connected To Charger, Solved Samsung Galaxy J3 Takes Too Long To Turn On, Solved Samsung Galaxy J3 Battery Is Not Completely Charging, Solved Samsung Galaxy J3 Is Unresponsive After Getting Wet, Solved Samsung Galaxy J3 Will Only Charge If Off, How to fix a Galaxy J3 that won’t turn on [troubleshooting guide], Solved Samsung Galaxy J3 Gets Warm When Charging Not Turning On, Solved Samsung Galaxy J3 Does Not Turn Back On After Sleep Mode, How to fix a Galaxy J3 that turns off on its own and won’t charge while in use, Solved Samsung Galaxy J3 Only Charges From USB Port, Solved Samsung Galaxy J3 Charging Paused Battery Temperature Too Low, Solved Samsung Galaxy J3 Not Turning On After Getting Wet, How to fix Samsung Galaxy J3 with black screen of death issue (easy steps), How to fix Samsung Galaxy J3 unable to turn on but still showing the charging icon when plugged in [Troubleshooting Guide], Why does my Samsung Galaxy J3 heating up or overheating and how to fix it? It works perfectly now. Disclaimer: Some pages on this site may include an affiliate link. ‎03-13-2020 by If you’ve been procrastinating on downloading an update, try updating the phone and see if that helps. Hi, did you have any luck solving this problem? Phone dropping calls this the second phone in 2 months having this issue. Samsung galaxy galaxy 3: user guide (124 pages) Summary of Contents for Samsung Galaxy J3 Orbit Page 1 This document is watermarked because certain … Hi Linda. If your SAMSUNG Galaxy J3 Orbit is stuck or frozen, You can perform a soft reset operation. How to Block Ads with Opera Mini on REALME Q2 – Use Ads Blockade, How to Activate App Lock on REALME Q2 – Protect Your Apps, How to Bring Back Default Apps Configuration in REALME Q2 - Reset Apps Settings. by My guess is I was trying to receive calls when the phone was locked and it just hung up. Your email address will not be published. Select Yes — Delete All User Data to confirm the whole operation. Sometimes manufacturers don’t realize that there’s a problem until the device is released and users or service providers report it back to them. The Samsung Galaxy … Phone is turning off and freezing while I am using it. 05:56 PM SamsungJace. This may again be a problem of the software or firmware crash. Here are some possible solutions to tackle the Samsung J3 Black Screen problems: Remove the Battery and Soft Reset.

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